Business Benefits Realisation

Business Benefits come in all shapes and forms; improved throughput, reduced operating costs, improved margin recovery, improved return on assets (ROA) and improved working capital to name the key ones.

To realise business benefit however invariably involves change or transformation, and the management thereof.

Managing Change

In our experience, long-term successful business transformation has 4 characteristics; 

• scale (the change affects all or most of the organisation)
• magnitude (it involves significant alterations of the status quo)
• duration (it lasts for months)
• strategic importance

No single methodology fits every organisation, but we do have a set of practices, tools, and techniques that can be adapted to a variety of situations. For example, here’s our list of guiding principles for managing change;

• start at the top
• involve every layer
• make the case for change
• create ownership
• communicate the message
• address culture explicitly
• prepare for the unexpected
• speak to the individual.

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Business Outcomes Management

It is commonly accepted that a lack of planning will produce uncertain results and that the need for a strong relationship between strategic planning and performance management is pronounced for all organisations and particularly those operating in a turbulent environment. It is also generally agreed that to be most effective, strategic plans must move beyond a focus on incremental improvement and facilitate quantum change within the organisation. A planning approach that begins with the big picture view before moving into the detail is likely to be more successful.

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Building the Business Case for change

A key output of our Business Process Improvement methodology is the production of an opportunities matrix that cross references process improvement initiatives. The matrix enables all stakeholders to clearly see what type of change is required, by process and to agree a course of action.

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