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Synoptic 3-Process Model

Our unique framework for understanding business processes.
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Synoptic 9-Way Crystal Ball

Our unique approach to leveraging business knowledge. Click for more info.

Providing the Skills and Know How to Implement and Manage Change

No single change management methodology fits every organisation, we take into account organisation culture, needs, constraints and apply the appropriate resources whom in turn use a set of practices, tools and techniques that can be adapted to a variety of situations.

No matter how big or small the change, it is important to:

  • Start at the top
  • Involve every layer
  • Make the case for change
  • Create ownership
  • Communicate the message
  • Address culture explicitly
  • Prepare for the unexpected
  • Speak to the individual

Our approach is designed to operationalise these points and make change a tangible reality in your organisation. We adopt a policy of working ‘with and through’ your staff members as opposed to ‘doing it to them’. A key feature of our approach is to separate out ‘Managing day to day operations’ from ‘Managing the change journey’ to reduce risk and increase the adoption of change.

 

fast results

We can analyse a business process (with quantifiable, auditable metrics) in 1 day. Define improvement solutions plus a business case in a further 1 day. This is rare in the marketplace.

a highly effective approach

Your staff’s knowledge of the process combined with our understanding of process improvement, fast tracks the path to significant and sustainable results.

implementation know how

We provide ‘on-the-floor’ supervisory coaching, support and management of the change to ensure benefits are realised, sustainable and repeatable.