From mining in remote Western Australia, to serving a retail customer or processing a banking transaction in metropolitan centres, business improvement is crucial to every organisation’s growth and survival. As a partnership we worked with in-house Business Improvement teams across various industries, and discovered that the challenges they face and the causal factors are common across all sectors and industries.

To read more about the Key to Success and the 10 points that every executive and Business Improvement team should know
please click the following link for the full artcile in pdf format:  Business Improvement – the ‘new normal’.

Synoptic Consulting would like to announce it's partnership with CoxswainAlliance.

"This is an exciting opportunity for both companies. CoxswainAlliance has great strength in Change Management which compliments Synoptic's core capability in Business Process Improvement and Operations Management. This allows both companies to be more cost competitive and to offer a broader range of services for our clients."

Clive Hubbard
Director
Synoptic Consulting Pty Ltd

View our recent case study on work performed at an Australian University.

A key output of our BPI methodology is the production of an opportunities matrix that cross references process improvement initiatives. The matrix enables all stakeholders to clearly see what type of change is required, by process and to agree a course of action, as shown in the finance example below;

“There is no such thing as an IT strategy. You have an ’I’ strategy and ‘T’ response” - Anon.

The age-old problem of the business ‘not asking for what they need’ and the ‘IT department not providing what they were asked for’ is as real today as it has always been and for a  BPI initiative to be completely successful it is vital to bridge this gap. A contributor to this problem is the absence of a common vocabulary between the IT department and the business. We provide such a common vocabulary.

Established in 2004, Tourism Australia is a statutory authority of the Australian Government, which promotes Australia as a tourism destination internationally and domestically and delivers research and forecasts for the sector. 

Synoptic Consulting would like to announce that Garth Holloway has resigned to pursue new opportunities both local and abroad.

He will be missed and we'd like to take this opportunity to thank Garth for his hard work over the past 9 years and to wish him all the best for his UK venture. We look forward to being able to partner with Garth's consulting enterprise in the UK, giving us all a broader international reach.

In July 2009, IMS Exchange acquired a 50% stake in Synoptic Consulting. IMS Exchange sees the strategic benefit of providing a suite of services to it's client base from business operational management and process improvement to supporting applications and systems developed.

Synoptic Consulting Chooses Holocentric to Deliver Online Business Architecture Models for Global Market

Australian Consultancy Slashes Business Process Modelling Time By 66%, Delivers Online Franchise Manual for Resi Mortgage Corporation.

The purpose of this white paper is to show how a BPI program can be managed and implemented successfully and to offer some insights into the inter-relationship between BPI and the above mentioned texts.