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Synoptic 3-Process Model

Our unique framework for understanding business processes.
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Synoptic 9-Way Crystal Ball

Our unique approach to leveraging business knowledge. Click for more info.
Our Work Examples
Performance Dashboards

Business Process Improvement 101

See what they don't teach you in BPR, BPI, BPM, Six Sigma, Lean, TQM etc. Learn how to REALLY read a process map. Learn how to find the '4 key metrics' of any process. Learn how to use these to predict and quantify efficiency, throughput and service level improvements to support a business case for change.
 
Process Mapping on Steroids

Process Mapping on Steroids

See the huge productivity benefits in utilising a process modelling tool over a process drawing tool. Learn how to use a process' time and cost KPIs to establish a performance baseline, and guide the identification and evaluation of improvement opportunities.
 
Business Knowledge Capture & Reuse

Business Knowledge Capture & Reuse

Reusable knowledge in business provides daily guidance to people so that they can make judgments, formulate decisions and do their work. It tells us who should act, what should be done, when it should happen, where work should be conducted, why it is important, and how to do it so that we can optimise our effectiveness.